The Homecare Pro Satisfaction Guarantee

Home care agencies need results you can measure: faster hiring, cleaner onboarding, less time chasing documents, and confidence that you’re ready for audits and reviews.

That’s why Homecare Pro backs everything we deliver with a simple satisfaction guarantee:

If you’re dissatisfied with the service you receive in a month, you get your money back for that month.

Why we offer it

Homecare Pro exists to help agencies and our satisfaction guarantee ties our bottom line to this mission.

It forces the right discipline. We earn trust the only way that matters: by doing the work, solving hard problems, and building a product that performs in the real world of home care operations.

A different kind of vendor relationship

Home care is full of vendors that look good on a website or in an email, say the right thing on a sales call, and then fall apart in implementation when it’s time to deliver and still expect payment.

Building software and services that genuinely support home care agencies takes focus, accountability, and follow-through. Our satisfaction guarantee is our way of making that accountability explicit and separating ourselves from the rest. It’s a statement of what we stand for.

If we earn your trust, we’ll keep it by continuing to deliver. If we don’t, you get your money back. Simple as that.
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- Connor Adams, Founder & CEO