June 10, 2025
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1. Acceptance of Terms
By accessing and using the Homecare Pro platform, users agree to adhere to and be bound by these Terms of Service and all applicable laws and regulations governing the platform.
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2. Changes to Terms
Homecare Pro reserves the right to modify these Terms of Service at any time, and users agree to be bound by such modifications or revisions.
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3. User Registration and Responsibilities
Users are responsible for maintaining the confidentiality of their account information and are responsible for all activities that occur under their account.
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4. Payment and Refund
Homecare Pro charges a fixed price to home care agencies for each applicant processed. Payment disputes can be handled by emailing info@homecarepro.io.
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5. Termination
Homecare Pro may terminate user accounts and access to the platform for violations of these terms or to protect the security of the platform.
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6. Intellectual Property
All content, features, and functionality of the platform are owned by Homecare Pro and are protected in all forms by intellectual property laws.

7. Dispute Resolution and Governing Law
Governing Law: The laws of Delaware govern these Terms of Service.
Dispute Resolution: Disputes will be resolved through good faith negotiations and, if necessary, arbitration.
Legal Notices: Sent to info@homecarepro.io.
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8. Warranties and Limitation of Liability
The platform and services are provided "as is" with no warranties, and Homecare Pro’s liability is limited to the fullest extent permissible by applicable law.
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9. Miscellaneous
Homecare Pro may assign these terms to a successor or affiliated company.‍

10. Mobile Messaging Program

Program Description – Homecare Pro (“HCP”) may send you SMS or MMS text messages related to onboarding, credential renewals, one-time login codes, and other account or compliance notifications (“Mobile Messages”). ‍

User Opt-In – You agree to receive Mobile Messages when you (a) provide your mobile number during sign-up and (b) tick the checkbox labeled “I agree to receive SMS notifications.” This action constitutes express written consent under the Telephone Consumer Protection Act (TCPA).  ‍

Message Frequency – Message frequency varies based on your activity but will not exceed 8 messages per month. ‍

Charges – Message & data rates may apply according to your wireless plan. HCP does not charge a separate fee for Mobile Messages.  ‍

Opt-Out – Reply STOP to any Mobile Message to cancel or HELP for help. Upon receipt of a STOP request, we will send a single confirmation text and cease all further Mobile Messages unless you re-opt-in.  ‍

Support & Contact – For additional assistance, email support@homecarepro.io or reply HELP at any time. ‍

Carrier Disclaimer – Wireless carriers are not liable for delayed or undelivered messages.

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