Solutions

Hire more caregivers with the recruiting team you have

Fewer than half of attempted hires complete onboarding. Homecare Pro takes packets, document collection, and follow-up off your recruiters and makes onboarding simple for caregivers, so more of the people you recruit make it to a first shift.

Works with
Smiling woman in a black blazer talks on a phone beside an open laptop at a desk.
2×

caregiver hires in the first month at Private Home Care

2×

onboarding completion rate

55%

of interviewees hired at Cypress HomeCare Solutions

The challenge

Recruiting spend is lost when new hires don’t complete onboarding

Agencies pay to recruit every applicant, but fewer than half of attempted hires make it to a first shift. When recruiters spend their day on packets and documents, they recruit less.

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New hires drop off mid-onboarding

Each step is a chance for a new hire to stall or accept another offer.

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Recruiters become document collectors

Packets, uploads, and follow-up take the hours recruiters need for interviews.

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More applicants won’t fix it

Recruiting more people doesn’t help if they never make it to their first shift.

Employment packets

Employment packets sent and signed automatically

Homecare Pro sends each new hire your agency’s offer letter, handbook, and policies for e-signature and files the signed copies to their record.

  • Your agency’s own packets and policies
  • E-signatures on the caregiver’s phone
  • Signed copies filed automatically
Homecare Pro employment packet for James Okafor, a personal care aide at a sample agency, marked signed. The packet was sent automatically Monday at 8:40 AM and signed in 14 minutes: offer letter, employee handbook, job description, HIPAA and confidentiality policy, code of conduct, and abuse and neglect reporting policy, each e-signed on his phone and filed. A card shows 6 signed copies in his record, with the date and time of each signature kept.
Automatic text reminders from Maple Grove Home Care to caregiver Priya Shah on her phone, each with a link to continue onboarding: a welcome on Monday, a nudge that her orientation checklist is next, and a note that only her references are left. Beside the phone, 3 of 3 reminders sent with 9 of 10 tasks finished since Monday, and an alert telling the team Priya's references are her last task, with an option to call her.
Automatic follow-up

Automatic follow-up with every new hire

Homecare Pro follows up with new hires about unfinished tasks, so recruiters don’t have to call or email to keep onboarding moving.

  • Automatic reminders for unfinished tasks
  • Caregivers complete tasks on their own time
  • Alerts when a new hire needs a person
Onboarding status

Every new hire’s onboarding status in one place

Homecare Pro shows recruiters who is onboarding, what’s missing, and how long each new hire has been in process, so they know where to step in.

  • Status for every new hire
  • Missing items listed
  • Alerts for exceptions
Manager view of new hire Priya Shah, a home health aide hired in WellSky, with 5 of 8 onboarding requirements complete in one place: offer letter and policies e-signed, driver's license and CPR card approved after AI-assisted review, TB test waiting with a reminder texted today, quiz passed, OIG, SAM and state registries all clear, background check in progress through Allied Screening, E-Verify authorized, and references waiting.
Evan Milnor, Regional Director of Private Home Care, with the Private Home Care logo

“Even in our satellite offices we’d have a full-time person chasing documents all the time. The more time we spend on things that aren’t finding, onboarding, and retaining exceptional caregivers, the less effective we are as a business.”

Evan Milnor
Regional Director, Private Home Care
Solutions

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Get new hires to a first shift sooner, with onboarding they complete on their phones.

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Caregiver onboarding

How Homecare Pro fulfills onboarding, from offer letter to first shift.

Hiring questions agencies ask

Does Homecare Pro replace our ATS?
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No. Homecare Pro picks up when a caregiver is hired and works with ATS platforms like Augusta, HelloHire, and Apploi, so new hires move straight into onboarding.

Can we use our own offer letters and policies?
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Yes. Homecare Pro uses your agency’s offer letters, handbooks, policies, and forms, with requirements set by role.

Do our recruiters still interview caregivers?
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Yes. Your recruiters choose who to hire - Homecare Pro handles the onboarding work after the offer.

How long does it take to get started?
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Agencies are typically live in about a week.

Still have questions?

See how Homecare Pro onboards more of your hires

In 30 minutes we’ll walk through onboarding from the offer letter to a first shift, and what your recruiters see along the way.

Homecare Pro's compliance view on a laptop for Maple Grove Home Care, showing a 96% compliance rate, 6 caregivers with gaps, 14 renewals requested, and four credentials expiring in the next 30 days, each with what Homecare Pro has done about it. A phone beside it shows caregiver Angela Brooks asked to upload her new driver's license.