Solutions

Faster caregiver onboarding for home care agencies

Homecare Pro fulfills onboarding in the background: collecting documents and signatures, running checks, and creating each caregiver’s profile in your EMR. Caregivers complete everything on their phones, so they’re ready to schedule sooner.

Works with
Older man in a navy sweater gives a thumbs-up while a younger man supports his arm indoors.
80%

of caregivers onboard in under 24 hours

1.1 days

average time to onboard at Cypress HomeCare Solutions

92%

of caregiver tasks completed through self-service

The challenge

Slow onboarding costs you new hires

Every step of onboarding is a chance for a new hire to stall or accept another offer. Homecare Pro makes each step quick to complete, so new hires are ready to schedule sooner.

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Paperwork waits on the office

Packets and forms stall when a new hire has to come in or wait for a manager.

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New hires take other offers

Every day in onboarding is a day a new hire can accept a job somewhere else.

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Data entry delays the first shift

Re-keying a new hire into your EMR holds up scheduling.

Caregiver self-service

Onboarding caregivers complete on their phones

Homecare Pro starts each new hire’s onboarding as soon as they’re hired. They sign, upload, and complete every task on their own time.

  • E-signed offer letters, handbooks, and policies
  • ID and credential uploads from the phone camera
  • Quizzes, references, and emergency contacts
Caregiver Priya Shah's onboarding on her phone, 4 of 10 tasks complete with about 12 minutes left, grouped into things to sign, upload, and complete, with her orientation checklist up next and no login needed. Beside the phone, her CPR card upload is checked for her name and an expiration of March 2028 that will be tracked for renewal, and her signed handbook is filed to her record.
Homecare Pro checks and document reviews for Maria Gonzalez, a personal care aide at a sample agency, 6 of 6 done. OIG and SAM ran automatically and are all clear, state abuse and employability registries are clear, and her background check ordered in one click through Allied Screening is clear and filed. Her driver’s license, Social Security card and CPR and First Aid card were reviewed with AI assistance and approved. A card says nothing held up her first shift.
Automatic checks

Checks and document reviews handled automatically

Homecare Pro runs OIG and SAM checks automatically, orders background checks through Allied Screening in one click, and reviews uploaded documents with AI assistance, so checks don’t hold up a first shift.

  • OIG and SAM checks run automatically
  • Background checks ordered in one click
  • AI-assisted review of uploaded documents
EMR integration

New hires ready to schedule in your EMR

When a caregiver completes onboarding, Homecare Pro creates their profile in your EMR with their documents and compliance data, so your schedulers can book a first shift without data entry.

Caregiver Maria Gonzalez's profile in Homecare Pro, marked ready to schedule, with her contact details, role and office, hire date, 8 signed and uploaded documents, CPR card and driver's license expiration dates, and a clear background check. A card beside it shows the sync to AxisCare: caregiver profile created, 8 documents synced, and credential expiration dates added, with no data entry by the agency's team.
Bob Roth, Managing Partner and Co-Founder of Cypress HomeCare Solutions, with the Cypress HomeCare Solutions logo

“I’m all about how can I streamline the hiring process for my team. I want as little friction as possible bringing caregivers aboard. Homecare Pro checks all the boxes.”

Bob Roth
Managing Partner and Co-Founder, Cypress HomeCare Solutions
Solutions

Related solutions

Smiling woman in a black blazer talks on a phone beside an open laptop at a desk.

Hire more caregivers

Get more working caregivers out of the recruiting you already pay for.

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Save my team’s time

Homecare Pro handles document follow-up, so managers can focus on caregivers and clients.

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Caregiver onboarding

How Homecare Pro fulfills onboarding, from offer letter to first shift.

Questions about faster onboarding

How fast do caregivers complete onboarding?
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80% of caregivers onboard in under 24 hours with Homecare Pro.

Is it easy for caregivers to complete onboarding?
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Yes. Caregivers complete every onboarding task on their own time.

What happens when a new hire stops partway?
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Homecare Pro follows up with them about unfinished tasks, and alerts your team when a new hire needs a person to step in.

Which EMRs does Homecare Pro work with?
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AxisCare, WellSky, AlayaCare, and eRSP. Homecare Pro creates each new hire’s profile when onboarding is complete.

Still have questions?

See faster onboarding in Homecare Pro

In 30 minutes we’ll walk through onboarding from the new hire’s phone to their profile in your EMR.

Homecare Pro's compliance view on a laptop for Maple Grove Home Care, showing a 96% compliance rate, 6 caregivers with gaps, 14 renewals requested, and four credentials expiring in the next 30 days, each with what Homecare Pro has done about it. A phone beside it shows caregiver Angela Brooks asked to upload her new driver's license.