Solutions

Home care audit readiness, automated

A failed audit can shut an agency down. Homecare Pro tracks every requirement for every caregiver, renews credentials before they lapse, and keeps the documents behind your compliance rate in one place, so you can prove compliance when you need it.

Works with
Smiling woman in a white shirt sits beside an open laptop in a bright room.
+56%

average increase in HR compliance

Zero

HR compliance fines paid by active customers

1 week

for Open Arms Solutions to get a verified compliance picture of an acquired workforce

The challenge

Most agencies can’t prove their compliance rate

Ask what share of your caregivers are fully compliant today, with evidence, and most agencies need a manual audit to answer. Requirements change by role, state, and payer, and the records sit in separate systems and paper files.

rule

Requirements vary by role

Each role, state, and payer adds its own checklist to track.

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Records live in different places

Background checks, registry results, and credentials sit in separate systems and folders.

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Status needs a manual audit

Without one source of truth, a compliance rate takes days to build and is out of date when it’s done.

Compliance dashboard

Your compliance rate on any day

Homecare Pro shows your compliance rate across every caregiver, broken down by role, with each missing item listed, so you know where you stand before a surveyor asks.

  • Compliance rate by role
  • Missing items for each caregiver
  • Status that updates as tasks are completed
Homecare Pro HR compliance dashboard for Maple Grove Home Care. 96% of caregivers are fully compliant, 142 of 148, with 6 caregivers with gaps and 14 renewals requested. Gaps by caregiver and requirement: a TB test overdue, a state registry result to review, a driver's license expiring in 6 days, annual training in progress and a CPR card renewal requested. A card notes the agency is audit-ready today.
A renewal request on a caregiver's phone. Denise Carter's screen from Maple Grove Home Care shows one renewal to complete: her CPR card expires November 20, with buttons to take a photo or upload a file and no login needed. Her driver's license, TB test, annual training and policies are already on file. A card shows the text she received today with a link to upload, and reminders continue until it's done. Another notes her new card is filed to her record automatically.
Renewals

Credentials renewed before they expire

Homecare Pro tracks every expiration date, reminds caregivers before a credential lapses, and files the renewed document to their record, so your rate stays current between audits.

  • Expiration dates tracked for every credential
  • Caregivers renew on their phones
  • Ongoing OIG and SAM checks
Registries

Federal and state registry checks on file

Homecare Pro runs OIG, SAM, and state registry checks, with every result filed to the caregiver’s record.

  • OIG and SAM checks for every caregiver
  • State nurse aide, abuse, and employability registries
  • Results filed with the caregiver
Homecare Pro OIG and SAM history for Denise Carter, a personal care aide, marked all clear. Each check is listed with its date, from the one at hire on March 5 through monthly checks to October 12, and every row shows no match and the result filed. A side card shows the next check on November 12, with the search date kept with each result, ready to show an auditor.
Mike Robinson, Chief Operating Officer of Open Arms Solutions, with the Open Arms Solutions logo

“Within a week, we had a clear picture of who was compliant, what was missing, and where we needed to act. Then Homecare Pro helped us start closing those gaps at scale, which took a huge amount of manual work off our team during integration.”

Mike Robinson
Chief Operating Officer, Open Arms Solutions
Solutions

Related solutions

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One organized file per caregiver, kept current by the caregivers themselves.

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Grow my caregiver bench

Keep a bigger bench compliant and schedulable with the HR team you have.

Two women in white shirts smile and talk in an office, holding gray and yellow folders.

HR compliance

How Homecare Pro tracks every requirement by role and keeps your files audit-ready.

Audit readiness questions

Can Homecare Pro show our compliance rate today?
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Yes. Homecare Pro shows your compliance rate across every caregiver, by role, with the missing items behind it.

Which registries does Homecare Pro check?
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Homecare Pro runs OIG, SAM, SSDMF, state nurse aide, abuse, and employability registry checks. The full list by state is on our registries page.

Does it handle requirements that differ by role or state?
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Yes. Requirements are customized by role, including state-specific checks, and Homecare Pro measures each caregiver against their role’s requirements.

Who follows up on expiring credentials?
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Homecare Pro does. Caregivers get reminders and renew on their phones, and managers are alerted only when a decision is needed.

Still have questions?

See your compliance rate in Homecare Pro

In 30 minutes we’ll walk through the compliance dashboard, automated renewals, and how registry results are filed.

Homecare Pro's compliance view on a laptop for Maple Grove Home Care, showing a 96% compliance rate, 6 caregivers with gaps, 14 renewals requested, and four credentials expiring in the next 30 days, each with what Homecare Pro has done about it. A phone beside it shows caregiver Angela Brooks asked to upload her new driver's license.