Background checks

Caregiver background checks for home care agencies

Homecare Pro orders background checks through Allied Screening in one click, tracks their status, and files the results to the caregiver’s record - all in the same onboarding flow as every other requirement.

Homecare Pro onboarding for James Okafor, a new personal care aide at a sample agency, 7 of 10 requirements complete. Signed policies, approved license and CPR, a passed quiz, clear OIG and SAM checks and an emergency contact are done. The background check is highlighted as in progress, ordered in one click with Allied Screening running searches. References and orientation are waiting. An Allied Screening card shows 2 of 4 searches complete, with results filed to his record when ready.
How it works

How background checks work in Homecare Pro

1

Order in one click

Your team orders a background check from the caregiver’s onboarding in Homecare Pro.

2

Allied Screening runs the check

Status updates sync to Homecare Pro as the check moves forward.

3

Results come back to the caregiver’s record

Clear results are filed automatically, and results that need review go to your team.

4

Adverse action in one place

If a result calls for adverse action, Homecare Pro handles the steps with your team, in the same record.

One-click orders

Background checks ordered in one click

Homecare Pro sends the order to Allied Screening with the caregiver’s details already filled in, and tracks it until the results come back. There’s no separate screening portal to log in to.

  • No separate screening portal
  • Caregiver details sent automatically
  • Status tracked in real time
Homecare Pro order screen for a background check on James Okafor, with his legal name, date of birth, address history, email and phone and the package already filled in from onboarding, and one button to order through Allied Screening. An order status card shows the order sent Monday at 9:12 AM, authorization signed by James, searches in progress with 2 of 4 complete, and results to be filed to his record in Homecare Pro.
Homecare Pro record of Maria Gonzalez’s background check through Allied Screening, marked clear and completed October 19. Address history is complete and county, statewide and national criminal database searches are clear. The background check report is filed to her record. A card for adverse action lists the pre-adverse action notice, waiting period and final notice, marked not needed for this result.
Results & adverse action

Results and adverse action in one place

Homecare Pro retrieves results and files them to the caregiver’s record, alerts your team when a result needs review, and handles adverse action steps alongside it.

  • Results filed automatically
  • Alerts for results that need review
  • Adverse action handled in Homecare Pro
Integration

Background checks fulfilled by Allied Screening

Allied Screening is a consumer reporting agency for employment background checks. Your agency contracts with Allied Screening directly, and Homecare Pro handles ordering, status, results, and adverse action.

Homecare Pro connected to Allied Screening: the Homecare Pro logo on a white card above, linked by a dotted line through a sync icon to the Allied Screening logo on a white card below.

Background check questions

Who runs the background checks?
keyboard_arrow_down

Allied Screening, a consumer reporting agency. Homecare Pro sends the order and brings the results back to the caregiver’s record.

Do we contract with Allied Screening directly?
keyboard_arrow_down

Yes. Your agency sets up its account with Allied Screening, and Homecare Pro connects to it.

Can we keep our current screening vendor?
keyboard_arrow_down

Yes. Talk to our team about your current vendor, and we’ll walk through how it works with Homecare Pro.

Are background checks separate from registry checks?
keyboard_arrow_down

Yes. OIG, SAM, and other registry checks run separately and are covered on our registries page.

Still have questions?

What we automate

More of what Homecare Pro automates

account_balance

Federal & state registries

OIG, SAM, and state registry checks, filed to the caregiver’s record.

verified_user

E-Verify

Cases submitted and tracked inside onboarding.

checklist

What we automate

Every requirement Homecare Pro automates, in one place.

See background checks in Homecare Pro

In 30 minutes we’ll walk through ordering a background check, tracking it, and how results are filed to the caregiver’s record.

Homecare Pro's compliance view on a laptop for Maple Grove Home Care, showing a 96% compliance rate, 6 caregivers with gaps, 14 renewals requested, and four credentials expiring in the next 30 days, each with what Homecare Pro has done about it. A phone beside it shows caregiver Angela Brooks asked to upload her new driver's license.